1. Purpose

1.1. These terms and conditions govern the sale of products offered on www.hyperdesign.es (hereinafter referred to as “the Website”). By making a purchase, the customer declares having read and fully accepted these terms and conditions.

2. Products

2.1. The products sold on the Website are vehicle accessories handcrafted using processes such as 3D printing and manual finishing. Due to their nature, they may have minor imperfections that do not affect functionality and are considered inherent characteristics of artisanal products.

3. Warranty

3.1. Warranty Limitations

  • The warranty is strictly limited to significant manufacturing defects identified within 14 days of product delivery.
  • The warranty does not cover:
    • Damage caused by incorrect installation or misuse of the product.
    • Modifications or alterations made by the customer.
    • Normal wear and tear resulting from product use.
    • Damage caused to third parties.

3.2. Warranty Exclusions

  • Due to the artisanal manufacturing process, the customer acknowledges that minor aesthetic or dimensional variations are not considered defects and are not covered under warranty.
  • This product does not include implied warranties of fitness for a particular purpose, except those required by law.
4. Installation and Use Instructions

4.1. The customer agrees to:

  • Strictly follow the provided instructions for proper installation and use of the product, which include:
    • Adequately cleaning the surface where the product will be installed.
    • Using only the adhesive tape provided.
    • Applying sufficient pressure during installation and adhering to the indicated curing time.
    • Ensuring that the installation is performed by qualified personnel or under professional supervision, if specified in the instructions.
      Failure to comply with these instructions releases the seller from any liability for damage to the product, the vehicle, or third parties.
5. Limitation of Liability

5.1. Damage to the Customer or Their Vehicle

  • The seller is not responsible for damage to the vehicle resulting from improper installation, improper removal, or misuse of the product.
  • The customer assumes full responsibility for any aesthetic or functional damage caused when attempting to remove the product.

5.2. Damage to Third Parties

  • The seller is not responsible for damages to third parties arising from the use of the product, including accidents, detachment, or any other situation.

5.3. Assumed Risk

  • By purchasing the product, the customer declares they assume all risks associated with its installation and use.
  • The customer is responsible for verifying that the product is suitable for their vehicle and intended use prior to installation.
6. Limited Use of the Product

6.1. The product is designed for a specific and decorative use. Any use outside the conditions specified in the provided instructions voids the warranty and releases the seller from liability.

7. Returns and Refunds
  • Returns are only accepted for significant manufacturing defects identified within 14 days of delivery.
  • To request a return, the customer must contact info@strakcad.com, providing evidence of the defect.
  • Returns are not accepted due to a change of mind or because the product does not meet the customer’s subjective expectations.
8. Product Modifications

8.1. Any modification made by the customer, including painting, cutting, or installation using materials not provided by the seller, automatically voids the warranty and releases the seller from any liability.

9. Online Dispute Resolution

9.1. In compliance with Regulation (EU) No. 524/2013, we inform consumers that they have access to the European Commission’s Online Dispute Resolution Platform, available at the following link: https://ec.europa.eu/odr.
If you wish to file a complaint, you may use this platform or contact us via email at info@hyperdesign.es.

10. Jurisdiction and Applicable Law

10.1. These terms are governed by Spanish law. In case of disputes, the parties submit to the courts and tribunals of [indicate city].

Last updated: January 13, 2025

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